Privacy Policy

At Plorvica Casino and Hotel Resort, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with any Plorvica casino hotel or use our website.


1.1 Information We Collect

When you use our services or visit our casino and hotel resort website, we may collect the following:

  • Personal Information: Name, email, phone number, mailing address, date of birth, ID/passport number.
  • Payment Information: Credit/debit card details, billing address.
  • Usage Data: Browser type, IP address, session times, click activity.
  • Gaming Preferences: Game history, rewards status, loyalty data from any casino hotel you stay in.

1.2 How We Use Your Information

We use your information to:

  • Book your stay at any listed casino hotel.
  • Offer personalized promotions and loyalty benefits.
  • Provide customer support and concierge services.
  • Improve the website and casino and hotel resort offerings.
  • Prevent fraud or unauthorized activity in any casino hotel reservation.

1.3 Sharing Your Information

Your information may be shared with:

  • Partnered casino hotels to fulfill your booking.
  • Third-party service providers (e.g. payment processors, email vendors).
  • Legal authorities, if required by law.

We do not sell your personal data to advertisers or external marketers.


1.4 Data Security

Plorvica uses SSL encryption and secure server protocols to safeguard data. Only authorized personnel have access to customer records.


1.5 Cookies and Tracking

Cookies help personalize your casino and hotel resort experience. We use cookies for:

  • Remembering login credentials.
  • Personalizing game recommendations across casino hotel options.
  • Analyzing website traffic.

You may disable cookies in your browser settings at any time.


1.6 Your Rights

You may request to:

  • Access your personal data.
  • Update or delete information.
  • Opt out of promotional emails.

To make a request, email: [email protected].